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Are You Stifling Innovation?

July 21st, 2017

If you own or direct a small or medium sized business, you likely know that one of your greatest assets is your ability to act and react much quicker than your larger, bureaucratic competitors.    You drive a speedboat, while they attempt to navigate ocean liners.   You can turn on a dime, they have significant embedded inertia that prevents any type of rapid change.

 

As a consequence, your potential to innovate can be a tremendous advantage.   In fact, innovation may actually be the most powerful weapon in your entire arsenal.  Whether you choose to access this potential or not is entirely up to you - a very simple decision.   Unfortunately, a majority of private business owners do not inspire, but actively stifle innovation, squelching huge opportunity and prosperity in the process.   Some simply don’t understand the unbridled power their companies possess, others are limited by their egos.

 

I’ve constructed a list of some of the most popular innovation-stiflers.   These stiflers are described in the first person in an effort to make it easier for those who would like to honestly assess themselves to determine if they inspire or stifle…:

 

1.      I demand trust from others before I trust them FIRST.  If you do this, you are guaranteed to create a culture of Blame, Silos, and We versus They.

2.      I Champion the Status Quo.   I surround myself with a group of “yes-men” and “yes-women” to make myself feel better and validated.  I emphasize continuous compliance in lieu of diverse views.  People who challenge my views don’t last long around here.  I don’t like when people disagree with me.  They frustrate me.

3.      I blame problems, especially chronic problems, on my staff and stakeholders.  If things aren’t working swimmingly, it must be due to their incompetence, their poor work ethic, their weak skills, and their lack of accountability.   It is much easier for me to point the finger at others than at myself.

4.      I spend more time managing than leading, and I encourage my executive team to do the same.   I stress compliance and intense micro-management.   (Hint:  This pervasive behavior diminishes creativity and critical thinking and makes people feel stupid.   A real killer…)

5.      I confine discussion of strategies and plans to my small, inner circle of trusted, time-tested advisors.    After decisions are made, I typically announce them in a grandiose fashion.   (This ensures that no one will start anything new because they never know what new directives might soon come down from the top.)

6.      Instead of truly listening, I wait to speak.   After all, who knows more about this company than I do?

7.      We embrace sacred cows and remain committed to the problem-solving methodologies we’ve used for years.

8.      I’m not a big fan of delegation, especially when it comes to major decisions.   I’ll sometimes delegate menial tasks and grunt-work, but I must be personally involved in the formulation, discussion, and final decision of anything that is important.   After all, I usually have a very good idea of the best solution to a problem before it is ever presented to others for discussion.   In fact, I almost always know the best answer before we even present the question.  I am also very reluctant to delegate authority.

9.      We count, measure and monitor everything that can be counted, and do it as often as possible.  

10.  I promote, admire, and provide accolades to those that closely conform to our rules and regulations.   People need not think, they simply need to do as they are told.

11.  I tend to emphasize historical information more than future trends and opportunities.  Things like last year’s data, trends, and conversion factors are primary determinants of all future decisions and company presentations.   This fact is crystal clear to our employees.

12.  We keep people really busy.  If they have free time, we load them up with more “real work”, the stuff that I think is important.   I know better than they do how they should spend their time.

Private company leaders that inspire innovation consistently beat the pants off their competitors.   Effective owners of these firms make their employees feel smarter.  Their actions motivate an entrepreneurial mindset among employees, leading to much higher levels of productivity, growth, and profit.

 

Creating a culture of innovation is not difficult to do.   But as with any type of significant organizational transformation, it requires the leader’s choice to change, so the decision requires personal courage.

 

For most owners, the transformation begins with a commitment to change one’s mindset and to take an honest look in the mirror.  In severe cases, it may also require the courage to face some ego issues.

 

Innovative leaders look ahead, not behind.  They encourage new ideas from all levels of their organization.  They understand the importance of systems, processes, measurement, and management, but they use these as a basis for continuous improvement, informed risk-taking, trusting communication, personal development, mutual respect, inspiration and learning instead of using them for compliance, CYA, and “I told you so…”.

 

Finally, don’t be afraid to THINK BIG.    You can do it and innovation can get you there.

 

Enjoy the journey….

 

Copyright ©   Joe Zente  2017.   All Rights Reserved.

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