Most of us have heard of the 80/20 Rule.  Few of us have considered its practical use.

Examples of the 80/20 Rule include:

• 80% of our business comes from 20% of our Customers.
• 80% of our revenue comes from 20% of our products or services.
• 80% of complaints come from 20% of our Customers.
• 80% of our Sales are generated by 20% of our salespeople.

It is important for entrepreneurs and executives to completely understand their 20% areas.  It is also vital that they help their employees define the areas in each of their respective departments.  These 20% areas ARE their key result areas.

Key result areas are those area where your greatest attention is required.  The majority of time and resources should be allocated to these areas.  They are also the areas where accountability metrics should be derived and driven.

Focus on your 20% areas and watch your business grow.