Keeping customers happy is a must in today’s business climate.   As a result, its time to take a hard look at your customer service. Are employees making the grade—or do they need some incentives to get there?

A board of your peers, who are members of The Alternative Board®, recently took on this issue.  Peek inside their meeting with CNNMoney.com. 

This is no time to be alone! With the help of fellow business owners led by a professional facilitator, you can make better decisions and effectively conquer the toughest business challenges.  Does it make sense to talk more about your unique business issues?

Respecfully,

Joe Zente

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